Build vs Buy · 9 min read

How to Replace Multiple HR Tools with One Custom System

The average HR department juggles 6 to 12 tools. Discover how to replace them with one integrated system that works better and costs less.

Door Ingmar van Maurik · Founder & CEO, Making Moves


The problem with the HR tool jungle

The average HR department of a growing company uses between 6 and 12 different tools. An ATS for candidate management, a separate assessment platform, a scheduling tool for interviews, an onboarding system, an HRIS for employee data, and on top of that spreadsheets, email, and Slack for daily communication.

Each tool was once chosen to solve a specific problem. But together they create a new problem: fragmentation. Data is spread across multiple systems, recruiters constantly jump between screens, and oversight of the total hiring process is missing.

This article shows how you can replace that proliferation of tools with one integrated system, what the benefits are, and how to execute the transition successfully.

The real cost of tool fragmentation

Before we look at the solution, it is important to understand the impact of fragmentation. The costs are both direct and indirect.

Direct costs

Cost itemTypical amount per year

|-----------|------------------------|

ATS license6,000 - 24,000 euros Assessment platform3,000 - 15,000 euros Scheduling tool1,200 - 4,800 euros Analytics/reporting tool2,400 - 8,000 euros Integration middleware1,200 - 6,000 euros Total13,800 - 57,800 euros

Indirect costs

Indirect costs are at least as high, but are rarely measured:

  • Productivity loss: recruiters spend an average of 30 percent of their time navigating between tools and manually transferring data
  • Data quality issues: double entry and asynchronous sync create errors that lead to bad decisions
  • Training costs: each tool requires separate onboarding and retraining after updates
  • Decision delays: assembling a complete candidate profile from multiple sources takes 15 to 30 minutes per candidate
  • Candidate experience damage: candidates experience a messy process with multiple logins, inconsistent communication, and long cycle times
  • The total of direct and indirect costs for a company with 100 to 500 employees typically ranges between 40,000 and 100,000 euros per year. An amount that often pays back the investment in a custom system in less than a year.

    What we mean by one system

    An integrated hiring system combines the core functions of multiple tools in one platform:

    Candidate management and pipeline tracking form the foundation, comparable to a traditional ATS but with more flexibility in the flow. You define your own stages, rules, and automations.

    Integrated assessments are no longer an external tool but a native part of the process. Candidates complete assessments within the same environment where they apply. Results are automatically linked to the candidate profile and factored into scoring.

    Intelligent scheduling synchronizes with the calendars of hiring managers and interviewers. Candidates choose a suitable time from available slots without endless back-and-forth emails.

    Real-time analytics provide insight into the full funnel: from source to hire, with conversion rates per step, cycle times, and quality metrics. No compiling reports from multiple sources, but a live dashboard that is always current.

    AI-powered decision support goes beyond what separate tools offer. Because all data lives in one system, AI can recognize patterns that would remain invisible across multiple tools. Think of which assessment scores predict success in specific roles, which sources deliver the best candidates, and where the bottlenecks are in your process.

    The transition: how to approach it

    Step 1: map your current stack

    Start with an inventory of all tools involved in hiring. Think broader than just the official tools. Often there is also use of:

  • Google Sheets or Excel for tracking and scoring
  • Slack or Teams channels for internal communication about candidates
  • Email for candidate communication outside the ATS
  • Notion or Confluence for hiring playbooks and templates
  • For each tool, create an overview of which functions are actually used, what the costs are, and who the users are. You will discover that many tools are only being used for 30 to 40 percent of their capability.

    Step 2: define your ideal hiring flow

    Before building a system, you need to know what you want. Describe your ideal flow from start to finish:

  • How candidates find your job openings
  • What the application process looks like step by step
  • Which assessments you want to use and when in the process
  • How candidates are scored and compared
  • Who the decision makers are and how the approval process works
  • What communication with candidates looks like at each stage
  • This is an excellent moment to improve your process, not just digitize it. Critically examine steps that exist because they have always been there, not because they add value.

    For inspiration on what an effective hiring funnel looks like, check out our article on the perfect hiring funnel.

    Step 3: choose the right build partner

    Building your own system is not something you do alone. You need a partner who understands how hiring works and has the technical expertise to translate that into software. Pay attention to:

  • Domain knowledge: does the partner understand the HR context, assessment methodology, and compliance requirements
  • Technical architecture: is the system built for scalability and extensibility
  • Data migration experience: can the partner migrate data from your current tools without data loss
  • AI capabilities: does the partner have experience building AI models for hiring
  • Step 4: migrate in phases

    Do not try to switch everything at once. A phased approach reduces risk and gives your team time to adjust:

    Phase 1 (month 1-2): Build the core, candidate management, and the primary hiring flow. Run in parallel with your existing ATS.

    Phase 2 (month 2-3): Integrate assessments and scoring. Start with a pilot for a limited number of positions.

    Phase 3 (month 3-4): Add analytics, scheduling, and AI features. Expand the pilot to all positions.

    Phase 4 (month 4-5): Turn off your existing tools. Migrate historical data where relevant.

    Step 5: train your team

    The best tool is worthless if nobody uses it. Invest in:

  • Hands-on training for recruiters and hiring managers
  • Documentation with workflows and best practices
  • An internal champion who promotes the system and answers questions
  • Feedback loops so the system improves based on actual usage
  • Real-world results: what you can expect

    Companies making the switch to an integrated system consistently report strong results:

    MetricBefore consolidationAfter consolidationImprovement

    |--------|---------------------|---------------------|-------------|

    Time-to-hire35-45 days18-25 days40-50% faster Cost-per-hire4,500-7,000 euros2,000-3,500 euros45-55% lower Recruiter productivity100% (baseline)140-170%40-70% higher Candidate experience score3.2/54.4/538% higher Tool costs per year40,000-100,000 euros12,000-25,000 euros60-75% lower

    These numbers are based on companies with 100 to 500 employees and 50 to 300 hires per year. Exact results vary, but the direction is consistent.

    Common objections

    Is it not risky to put everything in one system? Less risky than it sounds. A well-built system has better uptime than most SaaS tools, and you have full control over backups and disaster recovery. Moreover, you eliminate the risk of integration failures, which is currently one of your biggest vulnerabilities.

    What if we miss a feature that a specific tool had? A custom system is by definition extensible. Features you miss can be built. The difference is that you only build what you need, instead of paying for features you do not use.

    Is the initial investment not too high? The investment is higher than one month of SaaS licenses, but lower than what you pay over 2 to 3 years for separate tools. Think of it as the difference between renting and buying: monthly costs are lower and you build equity.

    Key takeaways

  • The average HR department uses 6 to 12 tools, leading to fragmentation, higher costs, and poor experiences
  • The total cost of tool fragmentation ranges between 40,000 and 100,000 euros per year for a mid-sized company
  • An integrated system combines ATS, assessments, scheduling, and analytics in one platform
  • The transition works best in phases over 4 to 5 months
  • Companies that consolidate see an average 40 to 70 percent improvement in productivity and costs
  • Ready to simplify your HR stack? Get in touch for a free inventory of your current tools and a plan for consolidation. Or read more about how a custom ATS compares to SaaS.


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